Camera not working
We check the power supply, cable, camera lens and recorder to find the cause of disconnection.
CCTV Maintenance in Egypt
CCTV Maintenance and Security Camera Troubleshooting
ITQAN provides professional CCTV maintenance services in Egypt for companies, homes, retail stores, factories and facilities. Our service covers camera inspection, image and recording issues, DVR and NVR troubleshooting, mobile viewing setup, network checks and system optimization to keep your surveillance system working reliably.
Fault Diagnosis
Camera, recorder, cabling and network checks
DVR / NVR
Recording device setup and troubleshooting
Technical Support
Remote viewing and system operation support
Specialized Service
Inspection + Repair + Setup + Support
Benefits
What we do in CCTV Maintenance
01
Accurate Problem Diagnosis
We inspect the full system to identify the real cause of the fault before replacing any components.
02
Recording and Image Issues
We handle stopped recording, weak image quality, camera disconnection and hard drive issues.
03
Remote Viewing Setup
We help restore mobile viewing when the required internet and system settings are available.
CCTV Maintenance Service
When do you need a CCTV maintenance technician?
Your CCTV system may need maintenance when a camera stops working, recording fails, cameras do not appear on the mobile app, night vision becomes weak, the hard drive fails, the DVR or NVR password is lost, or the video signal keeps disconnecting.
At ITQAN, we do not treat maintenance as random part replacement. We start with a technical inspection to determine whether the issue is related to the camera, cable, power supply, recorder, hard drive, network or software settings. This helps reduce unnecessary cost and reach the right solution faster.
If your surveillance system is outdated or no longer suitable for your site, we can advise whether maintenance is enough or whether partial replacement or system upgrade would be more cost-effective.
What does the service include?
- Inspection of indoor and outdoor CCTV cameras.
- Checking signal cables and power supplies.
- DVR and NVR troubleshooting and setup.
- Solving stopped recording and storage issues.
- Restoring mobile viewing when technically possible.
- Improving image quality and camera angles.
- Technical recommendation for repair or replacement.
Common Problems
Common CCTV problems we troubleshoot
CCTV faults may vary depending on camera type, installation quality, cables, recorder condition and hard drive status.
Blurry or weak image
We troubleshoot poor image quality, interference, weak lighting and night vision issues.
Recording stopped
We inspect the hard drive, recording schedule, storage settings and DVR/NVR configuration.
Cameras not showing on mobile
We review the app, network settings, internet connection and remote access configuration.
DVR or NVR not working
We check the recorder, power supply, hard drive, settings and connection ports.
Hard drive issue
We inspect the hard drive when recording stops, errors appear or footage is missing.
Why ITQAN?
CCTV maintenance requires technical experience, not random trial and error
Inspection before repair
We identify the real fault before deciding whether a camera, recorder or component needs replacement.
Experience with different systems
We work with DVR, NVR, IP cameras, indoor and outdoor cameras depending on the site condition.
Cost-effective recommendations
We explain whether repair is enough or whether upgrading part of the system is the better choice.
Post-maintenance guidance
We help you understand the problem and how to reduce the chance of it happening again.
Repair or Upgrade?
Should you repair your CCTV system or replace it?
In some cases, maintenance is enough, such as replacing a power supply, fixing a cable, adjusting settings or changing a hard drive. In other cases, the system may be outdated or unreliable, making partial upgrade or replacement more cost-effective than repeated repair costs.
Send us your issue
Describe the fault or send us a photo of the device via WhatsApp, and we will help you decide the next step.
Send Issue
Different Sites
CCTV maintenance for companies, homes and facilities
Homes and villas
Companies and offices
Factories and workshops
Warehouses and garages
Retail stores and showrooms
Clinics and centers
Schools and educational facilities
Residential and admin buildings
Maintenance Request
Request CCTV inspection or maintenance
Leave your details with a short description of the problem, and an ITQAN representative will contact you to help you choose the right solution.
FAQ
Common questions about CCTV maintenance
What are the most common CCTV problems?
Common problems include camera disconnection, weak image quality, stopped recording, hard drive failure, cameras not showing on mobile, or DVR/NVR issues.
Can you fix cameras not showing on mobile?
In many cases, yes. The problem may be related to app settings, network configuration, internet connection or recorder settings.
Does stopped recording mean the DVR is damaged?
Not always. The issue may be related to the hard drive, recording settings, storage capacity or the recorder itself. A technical check is required before deciding.
Should I repair my old CCTV system or install a new one?
It depends on the system condition, repair cost and how often the faults occur. Sometimes maintenance is enough, while in other cases a partial upgrade is more cost-effective.
Does ITQAN install new CCTV systems as well?
Yes, ITQAN provides CCTV supply and installation services for homes, companies, factories, retail stores and different types of facilities.